Yes. This really isn’t a problem. There’s just a few things to consider.
If you’re removing a tipi or other structure/extensions, 25% per tipi/structure removed is non-refundable and this amount will be shown on an up-to-date invoice.
Likewise, if you wish to postpone the event, 25% per tipi/structure postponed will be added to the cost. Additionally, there may be some changes to hire costs for tipis/equipment and these will all be discussed and presented on a revised invoice. Pricing for changes thereafter will be set at current rates.
If it’s a new tipi/product or increased quantities, we’ll check stock and confirm this with the issue of a new invoice. Balance payments are due 4 weeks prior to the event date and so we’ll be working with you to firm up plans prior to this point.
We’ll also do our best to accommodate any last-minute requests. Our 48-hour cut-off point (before event), gives you the flexibility to finalise any last-minute change/updates. Pop these across, we’ll let you know if it’s feasible/available and share revised costings inc. any extra carriage fees. These changes need to be paid for at the point of order, and then the goods will be booked onto the your delivery – easy as that! If it’s a struggle to get the items to you on the confirmed delivery date, we’ll discuss alternative options and agree which is best for all.